Security

Security and privacy are built into how we operate.

TPA Stream handles sensitive benefits and claims data for TPAs and their employer clients, and we treat protecting it as core to our business.

Compliance

TPA Stream maintains a SOC 2 Type II report and operates as a HIPAA business associate.

Current customers can download the report directly from our trust portal at trust.tpastream.com — sign in with your existing TPA Stream account. Not a customer yet? Request it at security@tpastream.com.

How we protect your data

We encrypt data both in transit and at rest, restrict access to authorized personnel on a least-privilege basis with multi-factor authentication, and monitor our production environment. Our practices are reviewed regularly and examined as part of our annual SOC 2 audit.

Questions or reporting a concern

For security questions, to report a vulnerability, or to request our SOC 2 report or list of sub-processors, contact security@tpastream.com. We review all good-faith reports and will not pursue action against researchers acting in good faith.